You can also federate them externally with your customers, partners, or suppliers, regardless of their underlying platform.Īs a universal hub, ConverseCloud performs a transformation of XMPP, SIP, and API-based protocols as well as the conversion between different formats of encapsulated text messages for platforms such as Microsoft Skype for Business(S4B), Cisco IM & Presence, and Slack.ĬonverseCloud enables users to send messages with rich text and emoji reactions, add external contacts, and see Presence and status. As a result, you can quickly establish interoperability between your internal UC and TC platforms. NextPlane ConverseCloud acts as a universal federation and interoperability hub between Unified Communication (UC) and Team Collaboration (TC) platforms. NextPlane is currently working to provide accurate Presence states for the external contacts invited to Microsoft Teams or Cisco Webex. It means that their users will appear as Present or Away on the federated platforms. * Microsoft Teams and Cisco Webex DO share Presence with other platforms. Send messages with rich text and emoji reactions**.Using the NextPlane Intracompany Federation, Microsoft and Cisco users will be able to: It also covers how to connect internal Microsoft and Cisco platforms with external organizations such as customers, partners, or suppliers while these platforms share the same domain. This solution guide shows how to use NextPlane to establish interoperability across Microsoft Teams and Cisco Webex that must share the same domain. With user-friendly features like file sharing, group conversations, powerful search, and application integration, workers are shifting the bulk of their day-to-day communications to new collaboration tools.īut perhaps more telling is the fact that nearly half (49%) of respondents said that business discussions, tasks, or transactions happening with users outside the company have now shifted from email to team collaboration platforms.įor mixed collaboration environments to deliver the same seamless functionality as email means, users should be able to share presence status, send messages, participate in each other’s Teams or Spaces, or share files with any user inside or outside their companies. Solutions Guide Intracompany Federation with Domain Sharing for Microsoft Teams and Cisco WebexĪccording to a recent survey by NextPlane, 79% of IT professionals stated that their companies are operating in a mixed collaboration environment, which can include legacy UC platforms such as Microsoft Skype for Business and Cisco Jabber.Īlso, almost two-thirds of IT professionals report that collaboration platforms are the de-facto tools for communicating with colleagues inside or outside the enterprise.

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